Customer Relationship Management (CRM) allows an easier handling of customer datas and contacts. You can collect, administer and analyse every phone call or correspondence of your customer with our system, which is based on V-Tiger.
In combination with our Asterisk telephone system you can retrieve data of a customer while the phone is ringing, as the system identificates the caller ID. That way all information about this specific customer is available immediately and for each employee. In this manner the customer does not have to explain the same details again and again.
Feel free to contact us if you have further questions.